1) Invite the Bot
Use the Invite Bot button and approve bot + applications.commands scopes in your target server.
Solara Tickets v1
Tutorial
Step-by-step guide to deploy and operate Solara Tickets v1 in your Discord server.
2) Run Setup
Run /setup in your server. The bot can create ticket categories, base channels, and log channels automatically.
3) Configure Categories
Define ticket categories and custom fields (name, placeholder, required, character limit, and order).
4) Support Hours
Set timezone, active days, and time windows. Choose whether outside-hours creation is blocked or allowed with notice.
5) Daily Workflow
Users DM the bot, tickets are created in your server, and messages are bridged both ways with attachment support.
6) Ticket Management
Staff can claim, unclaim, close with reason, generate transcripts, and keep an auditable action history.